Tracking order

Thank you for shopping with CalamusLunae. We are committed to ensuring a transparent and smooth delivery experience for your stationery essentials, from staplers and notebooks to file folders and bags. Once your order is processed and shipped, you can easily track its journey to your doorstep.

How to Track Your Order

You do not need an account to track your order. Simply follow these steps:

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email at the address used during checkout. This email will contain your unique tracking number and the carrier name (e.g., USPS, DHL, FedEx).
  2. Use the Tracking Tools: You have two primary options to track your package:
    • Carrier's Website: Visit the official website of the shipping carrier mentioned in your email and enter the tracking number in their tracking tool.
    • Universal Tracking Service: For a convenient, multi-carrier solution, we recommend using a reliable third-party tracking platform.

Recommended Tracking Service

For comprehensive tracking updates across hundreds of carriers worldwide, you can use:

17Track

17Track is a widely trusted global package tracking platform. Here's how to use it:

  1. Go to the 17Track website.
  2. Paste or type your tracking number into the main search field.
  3. Click "Track" or press Enter. The site will automatically detect the carrier and display the latest status and location of your package.

This service provides detailed progress, including dispatch, transit, customs, and delivery updates.

What Your Tracking Status Means

  • Label Created: The shipping request has been received by the carrier.
  • In Transit: Your package is on its way to the destination.
  • Out for Delivery: The package is on the delivery vehicle and will be delivered soon.
  • Delivered: The package has been delivered to the provided address.

Please note that tracking information may take 24-48 hours to update after the initial scan by the carrier.

Need Further Assistance?

If you encounter any issues with your tracking information, such as no updates for an extended period or a status that seems incorrect, please do not hesitate to contact our support team. We are here to help.

Email us at: [email protected]. Please include your order number and tracking number for faster assistance.